A Fuzzy Decision Making Trial and Evaluation Laboratory Analysis of SCM System Implementation

This study has two phases. The first phase constructs a comprehensive model of key success factors (KSFs) for supply chain network management implementation in the semiconductor industry based on both a literature review and an expert review. The model has four dimensions: strategy, process, organization, and technology (SPOT), and 15 KSFs. The SPOT model can be a checklist for future projects. The second phase analyzed the complicated interrelationship among KSFs with Fuzzy Decision Making Trial and Evaluation Laboratory and discussed its managerial implications. Lastly, we provide two case studies to confirm the importance of the two most important factors.